Privacy Policy

Privacy Policy

Effective Date: August 2026

Pineridge Living Waters LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, request information, schedule a call, or communicate with us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Full Name
  • Email Address
  • Phone Number
  • Investment interests and preferences
  • Information submitted through contact or inquiry forms
  • Information provided when scheduling a discovery call
  • Any other information you voluntarily provide to us

We may also automatically collect certain non-personal information when you visit our website, including:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Website Usage Information
  • Referral and traffic information

2. How We Use Your Information

We may use the information we collect for legitimate business purposes, including to:

  • Respond to investment inquiries and requests for information.
  • Schedule and manage discovery calls and appointments.
  • Provide information about investment opportunities and real estate projects.
  • Provide investor resources, educational materials, and updates.
  • Send relevant company announcements and communications.
  • Send marketing and promotional communications when you have provided the appropriate consent.
  • Respond to questions and provide customer or investor support.
  • Improve our website, services, and user experience.
  • Maintain internal business and communication records.
  • Comply with applicable legal and regulatory requirements.

3. SMS Communications & Opt-In Consent

By providing your phone number through our website forms or other customer-initiated communication channels, you may choose to opt in to receive SMS communications from Pineridge Living Waters LLC.

Where applicable, users provide consent by completing a form and selecting a separate, unchecked consent checkbox specifically agreeing to receive marketing or non-marketing text messages.

Marketing messages may include:

  • Investment opportunity updates
  • Investor resources and educational information
  • Company announcements
  • Real estate and multifamily investment updates
  • Promotional communications

Non-marketing messages may include:

  • Discovery call confirmations
  • Appointment reminders
  • Responses to inquiries
  • Relevant follow-up messages
  • Investor or customer support communications

Message frequency may vary. Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchasing, investing, or receiving services from Pineridge Living Waters LLC.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message received.

Reply HELP for assistance.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure. While we take reasonable measures to protect your information, we cannot guarantee the absolute security of information transmitted to or stored by us.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve website functionality, understand website traffic, analyze usage, and enhance your browsing experience.

You may disable or manage cookies through your browser settings. However, disabling cookies may affect certain features or functionality of the website.

6. Third-Party Sharing & Links

Pineridge Living Waters LLC does not sell, rent, or share your personal information or mobile information with third parties or affiliates for marketing or promotional purposes.

We may share information with trusted service providers or subcontractors when necessary to provide business, website, communication, scheduling, customer support, or other services on our behalf.

Any such sharing is limited to the purposes necessary to provide the applicable services and support our business operations.

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Confidentiality & Compliance

We are committed to protecting the confidentiality and security of the personal information provided to us and to maintaining compliance with applicable privacy, telecommunications, and data protection requirements.

Information submitted through our website may be used only for legitimate business purposes described in this Privacy Policy and in connection with the communications or services requested by the user.

We do not use or share SMS opt-in information or consent data for purposes unrelated to the communications for which the user provided consent.

8. Policy Updates

Pineridge Living Waters LLC reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Privacy Policy.

9. Contact Information

If you have questions regarding this Privacy Policy, our privacy practices, or wish to exercise applicable privacy rights, please contact us:

Pineridge Living Waters LLC
Phone: +1 (910) 290-0973
Email: [email protected]
Website: https://livingwaterscommunities.com/

Office:
8480 Honeycutt Rd, Suite 200-V88
Raleigh, NC 27615

Business Hours:
Monday–Friday: 9:00 AM–6:00 PM ET
Saturday: By appointment